jdbkh Privacy Policy
Your personal data matters to us. This page explains how jdbkh collects, stores and protects the data you provide on our platform.
Last Updated: 30 October 2026
Section 1 Introduction and Purpose of This Policy
jdbkh ("we", "this platform") is a digital casino platform for players in Myanmar, offering football betting, live casino, slots and fish shooting games. This Privacy Policy ("Policy") explains how we handle the personal data of players ("you") who use the jdbkh website and services.
By accessing and using this platform, you are considered to have read and accepted the terms of this Policy. We encourage you to read this Policy carefully before you start playing. If you do not agree with any part of this Policy, you may stop using our services.
This Policy should be read together with jdbkh's Terms and Conditions and Responsible Gaming Policy. In the event of any conflict between those policies, this Privacy Policy takes precedence.
Section 2 Information We Collect
2.1 — Information You Provide Directly
We collect the following information that you provide during account registration and login—
- Name, date of birth and age verification
- Contact email address
- Payment details (KBZPay phone number, Wave Money phone number, AYA Pay, CB Pay and bank account number)
- Game history and deposit / withdrawal records
- Information sent when contacting the support team
2.2 — Automatically collected information
When you use jdbkh, our system automatically records the following technical information—
- IP address and network access timestamps
- Computer / phone device type and browser information
- Cookies and similar technology data
- Click and browsing behaviour within the platform
- Game selection and play session data
2.3 — Information received from third parties
We may lawfully receive verification data about you from fraud prevention service providers and payment processors. Any such data is handled strictly within the framework of this policy.
Section 3 How is your information used
The personal information we collect is used only for the following purposes—
- To create and manage your account
- To process deposits and withdrawals smoothly
- To maintain fair play and platform security
- To prevent fraud, money laundering and unauthorised access
- To provide services that match player preferences
- To enable our 24/7 Myanmar-language support team to assist you
- To send bonus and promotion updates (when you have agreed to receive them)
- To review and improve the platform's software, security and player experience
- To fulfil legal, operational and regulatory obligations
We will never use your personal information in a way that is inconsistent with the purposes stated in this policy.
Section 4 Cookies and tracking technology
Essential Cookies
These cookies are required for the platform's core functions. They are used to maintain login sessions, run security checks and keep payments running smoothly. Disabling these cookies means the platform will no longer work normally.
Performance Cookies
These help us understand which parts of the platform players visit most. The data is collected and used to build a better experience. These cookies cannot identify you personally.
How to control cookies
You can disable or delete cookies through your browser settings. However, please be aware that disabling essential cookies may cause some platform features to break. Instructions on changing browser settings can be found in your browser's help articles.
Section 5 Sharing with third parties
jdbkh never sells or rents your personal information to third parties for commercial purposes. However, it may be shared within the following limits—
- Service providers — Payment processors (KBZPay, Wave Money, AYA Pay, CB Pay), IT infrastructure services and player verification services — they receive data solely to support this platform
- Legal requests — When disclosure is required by courts, law enforcement authorities or other legally binding obligations
- Fraud prevention — Where necessary to prevent financial crime or abuse of the platform, data may be shared with related banks and payment services
- Business changes — In the event of a company merger or sale, your data will be carried over in accordance with this policy
Any third party must handle your data according to jdbkh's instructions, and any further use for their own purposes is strictly prohibited.
Section 6 Data retention and deletion
jdbkh retains your personal information for as long as the service is being provided and for as long as required to meet legal obligations. Once that period ends, the data is securely deleted or anonymised.
- Payment records are kept for a set period after account closure, as required by financial regulations.
- Login records are stored for security and compliance checks.
- Player support communications are retained until the relevant case is resolved.
Section 7 Data Security Measures
SSL Encryption
All data transmissions are encrypted using SSL / TLS technology.
Access Control
Strict access controls and authentication methods are in place.
Monitoring
Data protection measures are reviewed and monitored on a regular basis.
Staff Training
All staff who handle data are trained on protection procedures.
No technical security measure is completely free from risk. We do our best to protect data on our platform, and if any data breach occurs, we will notify you as quickly as possible and take immediate steps to address it.
Section 8 Your Data Rights
As a jdbkh player, you have the following rights regarding your personal data—
- Access — You can request to see what data we hold about you.
- Correction — You can request that incorrect information be updated.
- Deletion — You can request that your data be deleted where the law permits.
- Objection — If you wish to object to how we handle your data, you can raise this through our support team.
- Unsubscribe — You can ask our support team to stop sending you promotional messages and notifications.
To exercise any of these rights, contact us at the email listed in the contact section. Our support team will handle your request as quickly as possible.
Section 9 Policy on Minors
The jdbkh platform is for adults aged 21+ only. We never intentionally collect personal data from anyone under 21. If we find that someone under 21 has accessed the platform, their account will be closed immediately and their data deleted.
If you suspect someone under 21 is accessing the platform without authorisation, please report it to [email protected] right away.
Section 10 Policy Updates and Notices
jdbkh may review and update this Privacy Policy from time to time. When changes are made—
- The updated policy will be posted on this page and the "Last Updated" date will be revised.
- For significant changes, the platform will notify you when you next log in.
- Continuing to use the platform after changes are published is considered acceptance of the updated policy.
If you do not agree with the changes, you may stop using the platform and contact us at [email protected].
Section 11 Contact and Complaints
If you have any questions, requests, or complaints about this Privacy Policy, you can reach jdbkh's Customer Support team—
Email (Personal Data Matters)
[email protected]Live Chat Support
24/7 Myanmar-language Live Chat — accessible from within the platform.
Our support team will look into your matter carefully and, if needed, escalate it for further action.